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Measurement & Evaluation

Salesforce Data System Build

Promise Partnership Utah · Salt Lake City · 2021–2024

Overview

Led a cross-functional project to design and implement a Salesforce database for longitudinal impact tracking at Promise Partnership Utah. The system replaced fragmented spreadsheet-based tracking and enabled real-time reporting across 25+ programmes.

The Problem

Teams across the partnership were operating without accurate, longitudinal data because the organisation did not have a centralised system to gather and analyse it. Data lived in disconnected spreadsheets, making it difficult to track progress, identify patterns, or report impact consistently.

Approach

  • Coordinated requirements gathering across data, programme, and operations teams
  • Designed the database architecture to support longitudinal tracking of impact measures
  • Built workflows and documentation infrastructure including data sharing agreements, analysis planning templates, and communication strategies
  • Simultaneously worked with teams to update their measurement frameworks based on the data being gathered

Outcomes

  • Centralised data system enabling longitudinal impact tracking across the partnership
  • Real-time reporting capability across 25+ programmes
  • Standardised data collection and sharing protocols across departments and partners
  • Increased team confidence in data accuracy and decision-making