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Programme Design

Social Innovation Projects Programme

Ballard Center for Social Impact, BYU · Provo, UT · 2017–2020

Overview

Directed the Social Innovation Projects programme at BYU's Ballard Center for Social Impact, a large-scale experiential learning programme placing students in social impact internships and research projects. Over three years, the programme grew 200% in participation.

Scope

  • Managed a two-tier supervision structure overseeing 11 internship directors and 30 teams (200+ students)
  • Coordinated workflows, performance management, and programme delivery
  • Owned campus-wide partnership strategy across all 13 colleges, managing relationships with 100+ departments, faculty, and advisement centres

Key Achievements

  • Led transition management between course instructors, including onboarding a new course convener, rebuilding programme workflows, and maintaining continuity during a period of 200% growth
  • Directed end-to-end delivery of the Peery Film Festival and TEDxBYU, achieving 100% growth in participation across both events
  • Embedded the programme institution-wide through strategic partnerships across all colleges

Related Work

As a Ballard Brief writer and editor, I also published two research articles on adult illiteracy in the US and mental illness among refugees in the Middle East, each drawing on 200+ hours of research to assess both the social issue and existing solutions.